Deliver seamless customer experience
across all DIGITAL and TELEPHONY channels
BUILDING CUSTOMER REALTIONSHIPS SINCE 2007
7twenty provides you with a true cross-channel engagement. Combining smart Digital and Telephony solutions and enabling seamless integration of endless new apps and channels, our platform allows you to deliver customers a personalized experience wherever they are – today or at anytime in the future.
Our Value Proposition
Increased Sales Conversion
Proactively offers customer assistance precisely when required, ensuring a positive experience and optimized conversion.
Personalize Customer Experience
Gathers and analyzes customer information in real time, and delivers precise solutions and customized offers.
Reduce Customer Effort
Provides quick and seamless engagement by providing support when contact center resources are available and allowing customers to select communication channels.
Enhanced Operational Efficiency
Enables your team to engage in multiple interactions simultaneously, send and receive signed documents, and provide personal automatic replies through the use of a smart BOT.
HOW DO YOU LIKE YOUR ENGAGEMENT?
Offering a modular suite of engagement apps, simple adaptation to design and operational requirements, and seamless integration to existing systems the 7twenty Platform promotes customized engagement ecosystems.
We empower over 400 leading enterprises in delivering innovative customer engagement
More than 70%
of customers have spent more, due to good customer service
86% of Buyers
will pay more for a better customer experience
85% of customers
by 2020 will manage their relationship with the Enterprise without interacting with a human
of today’s customers expect a website includes self-serve options
7-Twenty easily integrates with your favorite apps