RUSSIA

Company AMT Group has been working at the Russian system integration market since 1994. AMT Group as a leading Russian systems integrator holds technical appraisal, best worldwide practices and effective high-class solutions.

AMT Group specializes in design, implementation and technical support of complex telecommunication, information and information security systems, consulting projects and trainings for customers’ personnel.

AMT Group has four branch offices in Moscow, Saint-Petersburg, Krasnodar and Minsk (Belorussia).

Company Oberon works in the IT market since 2003 and today is a leader in the implementation of complex projects: from the formation of the IT strategy and architecture solutions to the construction of engineering systems and the introduction of the most advanced telecommunications products and information security.

Oberon provides a full range of services for auditing, designing, implementing and maintaining information systems, including building and optimizing call centers, engineering and computing infrastructure of facilities, developing and integrating applications and services, ensuring information security, as well as service support services 24/7/365.

HITECH – RUSSIAN SYSTEM INTEGRATOR

The company has substantial experience in building telecommunications infrastructure, data processing and storage systems, audio and video conferencing systems, contact centers, and integrated infrastructure solutions.

Experience and high qualification of the service center of the company allows us to provide a full range of services for the service and technical support of the most complex information, computing, telecommunication and engineering systems of the customer.

CRVT.PRO

Comprehensive system integrator with intelligent IT and engineering expertise, providing integrated «turn-key» solutions

GREECE

SingularLogic is the No 1 Greek Software Vendor and one of the largest Integrated IT Solutions Group in Greece.

Its activities comprise of the development and distribution of business software applications, design and implementation of Integrated IT Solutions for large enterprises of the private and public sector, including distribution and support of well-established international IT products.

SingularLogic, member of Marfin Investment Group, has highly skilled personnel, specialized know how, a broad product portfolio, a large installed base of 40,000 SMEs and 700 large enterprises, and a dynamic national distribution network. The major IT projects – more than 400 – the company has rolled out in the private and public sector attest that SingularLogic is a reliable and credible partner who guarantees its clients’ investment.

Printec is a leader in business-to-customer transaction technologies in 15 countries in Central and Eastern Europe, offering a wide range of technology solutions that help improve human interactions, making everyday life easier.

Through our wide range of technology solutions and services we enable businesses to leverage innovative technology in order to provide superior customer experience and at the same time achieve operational efficiencies and regulatory compliance.

Cosmos Business Systems Group is one of the largest IT and telecommunications technology groups in Greece and Cyprus. The group consists of Cosmos Business Systems AEBE, Cosmos Consulting AEBE (consulting and software development company) and CBS IT Systems (Cyprus) LTD, based in Nicosia, Cyprus. The group has offices in Athens, Thessaloniki and Nicosia Cyprus. The parent company was established in 1988.

TURKEY

Established in 2004, Procat is the company of choice for institutions and organizations that require and demand high efficiency, uninterrupted support, quick installation, while at the same time delivering robust return on investment models and competitive cost advantage achieved by working with an experienced business partner.

Procat has a great wealth of highly specialized personnel and their founder has nearly a quarter of a century of industry specific experience. This means Procat is ideally placed to provide all the products and services required for the installation of a turnkey call center from A to Z, integration with third party products and solutions, development of applications, reporting, tracking, inspection and quality evaluation.

Procat works as a complete business partner in all processes from selection of the most accurate technology, which entirely matches with the requirements of corporations, to installation and integration.

ROMANIA

Experts-GS is providing multiple services to companies around the world , providing integration service, developers teams management and turn key projects. Experts-GS are working on government, military, public and civilian projects.  With years of experience in the Israeli silicon valley and worldwide experience in web and mobile applications, desktop and hardware integrations.

FRANCE

CYWYC is a French start-up specialized in increasing the conversion rate through e-customer relations.

Thanks to several years’ experience in the field of Live-Chat, we have developed an adaptable technology for each company to orient users to the best.

The synergy between the behavioral targeting algorithm and the intelligent Live Chat system implemented at each client provides effective performance tools for increasing a company’s revenue through their website.

POLAND

With 71,000 professionals serving clients from hundreds of locations worldwide, CGI is a leading IT and business process services provider focused on being a partner, employer and investment of choice.

SEVENET S.A. is an IT company, since 1997, providing advanced IT solutions for enterprises and institutions in Poland. Since June 2011, the Company’s shares have been listed in the Alternative Trading System of the NewConnect market.

Sevenet S.A. Works for some of the largest Polish companies and institutions. It offers services related to the design, deployment, configuration and servicing of solutions within the following business lines:

NETHERLANDS

BrightContact helps clients create value and architect change through management consulting services by improving customer contact strategies, channel optimizations and sourcing, operational advice, complaint reduction, business case development, KPI optimization and interim management.

PORTUGAL

HCCM – Outsourcing Investment SA is a portuguese, 100% Equity Capital financed Group of technology-based companies that deliver Technological Consulting, BPO Services, Contact Center Operations and Payment Solutions, with a reported €20M revenue last year and employing over 1.300 professionals.

ISRAEL

Partner

Pamaya LTD, (as known as 7twenty), is Cisco solution partner for all Collaboration LOB solutions.

Partner & Integrator

Bynet is Israel’s leading provider of end-to-end integration solutions and services. The company was founded in 1975 and is part of the RAD Bynet Group. Today, Bynet offers various solutions such as: cloud services, telephony, data security and cyber, enterprise video network management, data center solutions and mobility solutions.

The group consists of more than 20 high-tech companies, representing a total annual income of $1.2 billion, and currently is at the forefront of the industry as an advanced solution provider for organizations and enterprises.

Partner

The leading outsourcing company in Israel.

22 nationwide branches, About 3,500 service and sales stations. More than 5,500 employees.

About 4 million calls a month, with over 500,000 service calls and sales per day.

Partner

Bezeq is the largest and leading communications group in Israel.

The companies that make up the Bezeq Group are engaged in all the telecom services: local and international telephony, wired and wireless communications, high-speed Internet, transmission and more.

Current activity of over 3 billion NIS.

Partner

2Bnet strives to be a professional integrator in the field of communications and infrastructural data security, to implement and maintain communication arrays in advanced fields, such as IP Telephony, Secure-Wireless, NAC, Network Management, Load Balancing, Network Acceleration and QoS, and to provide its customers with service and a guarantee for all communication solutions; all beyond basic LAN & WAN solutions.

Partner

Tadiran Telecom has been the leader in the communications market in Israel for over 50 years and specializes in providing business communications solutions and customer engagement solutions.

Tadiran Telecom maintains over 1,500 business customers, 850,000 ports and provides professional services to 200 service centers throughout the country. For those customers and for a long-term business partnership, Tadiran is committed to standing at the forefront of technology in communications (UC & C and service centers).

Partner

Calltech Communications LTD. Is a part of the Tormat group, specialized in development, marketing and support of advanced CTI (Computer Telephony Integration) solutions and products, based on CallTech’s own advanced technology the Xbuilder platform. Calltech offers the market two main products: Xpresso – Contact Center and Star*Vas – IVR.

Partner

Teleall provides a variety of outsourcing services, in-house and consulting and is a one stop shop of advanced solutions.

Teleall employs more than 2000 representatives in all direct communication activities.

Teleall operates 16 sites nationwide.

Partner

Kishurit Teleservices provides TAS (telephone answering service) solutions to over 2,500 accounts all over the country among them you will find companies as American Express, Bank Leumi Leisrael, Avis Rent–A-Car, Hewelett Packard (HP), Loreal Paris, Maariv Newspapers,Tel Aviv
University and others.

Kishurit also provides call center services on an outsourcing basis in which the entire telephone and computer systems, networks and representatives are utilized on an exclusive basis within the offices of Kishurit.