Telephony

The New Service Revolution

Why Choose 7twenty's Telephony?

Provide customers with unparalleled service experience and maximum availability

Easily monitor, analyze and improve service levels across the organization

Increase organizational efficiency and optimize existing resources

Improve customer satisfaction and loyalty

Quickly achieve outstanding results

7twenty's Telephony creates an organizational customer oriented culture

Designed for organizations that handle service and sales calls without a formal call center, Call Watch Pro boosts the level of customer service and satisfaction utilizing minimal managerial resources. Monitoring all customer-facing personnel according to updated KPIs and providing real time insights, Call Watch pro enables managerial staff to constantly improve customer service and internal communications. As result, the number of recurring conversations dramatically decreases, while organizational and financial efficiency increases.

Docs Generator

Build Questionnaires and Forms in No time

Why Choose 7twenty's Docs Generator?

Easily build or adapt questionnaires or forms; no technical knowledge required

Deliver an innovative customer experience and increase conversion rate

Analyze the gathered data in real time with the click of a button

Provide customers with the highest level of data security

Save valuable time and resources

Doc Generator makes building forms easier than ever

Providing your sales and service teams with Doc Generator enables them to generate any type of form for customers within seconds, co-browse with them and guide them through the form, and apply changes to existing forms according to their requirements. The smart system also allows you to gain control over the form generation process and constantly improve it, as it provides actionable information such as updating you as to whether a form was completed and signed, how long it took and other relevant information.