CWP - Call Watch Pro
The New Service Revolution
Why choosing 7twenty's CWP is right?
Provide customers with unparalleled service experience and maximum availability
Easily monitor, analyze and improve service levels across the organization
Increase organizational efficiency and optimize existing resources
Improve customer satisfaction and loyalty
Quickly achieve outstanding results
7twenty's CWP creates an organizational customer oriented culture
Designed for organizations that handle service and sales calls without a formal call center, Call Watch Pro boosts the level of customer service and satisfaction utilizing minimal managerial resources. Monitoring all customer-facing personnel according to updated KPIs and providing real time insights, Call Watch pro enables managerial staff to constantly improve customer service and internal communications. As result, the number of recurring conversations dramatically decreases, while organizational and financial efficiency increases.
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Docs Generator
Build Questionnaires and Forms in No time
Why choosing 7twenty's Docs Generator is right?
Easily build or adapt questionnaires or forms; no technical knowledge required
Deliver an innovative customer experience and increase conversion rate
Analyze the gathered data in real time with the click of a button
Provide customers with the highest level of data security
Save valuable time and resources
Doc Generator makes building forms easier than ever
Providing your sales and service teams with Doc Generator enables them to generate any type of form for customers within seconds, co-browse with them and guide them through the form, and apply changes to existing forms according to their requirements. The smart system also allows you to gain control over the form generation process and constantly improve it, as it provides actionable information such as updating you as to whether a form was completed and signed, how long it took and other relevant information.
